top of page
Frequently Asked Questions
-
How can I become a patient?Start Losing Weight in 3 Steps: Medical Form- Complete a medical history consent form so your medical team can develop the best treatment plan for you. Consent form LINK Online Telehealth Appointment- Speak with our Physician or Nurse Practitioner to go over any contraindications and medical history. Receive Medication- Once approved by our provider, you will receive your medication. All medication comes from an 503a licensed pharmacy. Ongoing education and support will be provided by our medical team. Get started today: Text: 720-235-8442 Email: contact@milehighmobilewellness.com Who should take semaglutide for weight loss? Semaglutide is intended for adults with obesity (with a body mass index— BMI—of 30 kg/m2 or greater) or overweight adults (a BMI of 27 kg/m2 or greater) who also have weight-related health conditions such as hypertension (high blood pressure), high cholesterol, or obstructive sleep apnea. Semaglutide is commonly prescribed as a subcutaneous injection, applied just under the skin. Who should not take semaglutide for weight loss? Semaglutide is an anti-obesity medication, meaning that it is specifically designed and prescribed to help people manage and reduce their body weight as a treatment for obesity. These medications are intended to assist individuals struggling to lose weight through diet and exercise alone. It is not prescribed to individuals who are of normal weight but want to lose a few pounds. Before starting treatment with semaglutide, you should tell your provider about any medical conditions you have, any prescription drugs or supplements you are taking, and any allergies you may have. This information will help reduce the risk of any drug interactions or severe side effects. A history of pancreatitis Gallbladder problems Kidney disease Personal or family history of medullary thyroid carcinoma (MTC) (thyroid tumors) Multiple endocrine neoplasia syndrome type 2 (MEN2) Diabetic retinopath Additionally, pregnant women, women who are trying to conceive, or women who are breastfeeding may not be prescribed semaglutide. Patient must be 18 years of age or older.
-
Which states can Mile High Mobile Wellness ship to?We serve all US States with the exception of: Mississippi & Alabama
-
Are the medications pharmacy grade and licensed?Yes, all medications are made in a 503a licensed compounding pharmacy that is based in the United States.
-
Is Mile High Mobile Wellness LegitScript Certified?Yes, Mile High Mobile Wellness is LegitScript certified. What is LegitScript? LegitScript screens websites to ensure they meet regulatory standards and are legitimate. They also monitor websites for illegal or risky activities. CertificationLegitScript offers certification for businesses in high-risk industries, including healthcare, pharmaceuticals, and addiction treatment. Certification can help businesses demonstrate compliance with legal requirements, promote patient safety, and increase merchant account approval. LINK
-
Refund PolicyAll program and product sales through this website are final and non-refundable. To report orders received damaged, incomplete or inaccurate; please contact the pharmacy directly. Mile High Mobile Wellness will issue no refunds for unused services and prescriptions. Damaged, missing, incomplete, or inaccurate prescription medication orders should be reported to the pharmacy.
-
How much does semaglutide cost?If you are cleared to become a patient (based on your initial medical consultation and telehealth visit) the cost is $750 for a 12 week regimen. The cost is approximately $250 a month.
-
What if I'm not approved for semaglutide?Payment is collected upfront to secure your appointment with the provider who will prescribe the medication. However, if the medication is not deemed appropriate, a 100% money-back guarantee is provided.
-
What is semaglutide?Semaglutide is the active ingredient in several diabetes and weight loss drugs like Ozempic, Wegovy, and Rybelsus. This compound is a synthetic form of the naturally occurring hormone called glucagon-like peptide-1 (GLP-1). Semaglutide’s multiple benefits include; helping to lower blood sugar levels, reduce body weight, and lower the risk of cardiovascular events—like heart attack, stroke, or heart disease.
-
How does semaglutide cause weight loss?Semaglutide is most effective as a chronic weight management aid when combined with lifestyle changes like a reduced-calorie diet and regular exercise. When taken correctly, semaglutide can affect weight loss through two primary actions: blood sugar management and appetite regulation. Blood Sugar Management Semaglutide stimulates the pancreas to release insulin. This hormone is crucial in transporting glucose (sugar) from the bloodstream into cells, where it can be utilized for energy. By facilitating this process, semaglutide helps maintain stable blood sugar levels, reducing the likelihood of sudden energy fluctuations that can trigger cravings for high-calorie foods. Furthermore, semaglutide effectively inhibits the production of glucagon, another hormone responsible for elevating blood sugar levels. Glucagon prompts the liver to release stored glucose into the bloodstream, but semaglutide intervenes in this process. By controlling glucagon, semaglutide helps keep blood sugar levels steady, mitigating the hunger pangs often caused by low blood sugar. Appetite Regulation Semaglutide also influences appetite by interacting with GLP-1 receptors in the brain, particularly in the hypothalamus. When semaglutide binds to these receptors, it signals the brain to reduce appetite and curb cravings. This means that individuals taking semaglutide tend to experience reduced hunger and greater satisfaction from smaller meals. Additionally, semaglutide slows down the rate at which the stomach empties its contents into the small intestine. This delay in stomach emptying leads to prolonged feelings of fullness after eating, ultimately reducing the inclination to consume more food. It's important to note that semaglutide is typically prescribed with lifestyle modifications such as calorie reduction and increased physical activity. It is not intended to be the sole treatment for obesity but rather a supportive component of a comprehensive approach to weight management. Is semaglutide effective for weight loss? The STEP trials are a series of trials to study semaglutide's efficacy in weight management. STEP 1 was a double-blind, randomized controlled trial comparing semaglutide 2.4 milligrams once weekly given subcutaneously. It enrolled just under 2,000 patients without type 2 diabetes with a BMI of at least 30 or at least 27 with at least one weight-related coexisting condition. Both groups received lifestyle intervention. After 68 weeks, patients in the semaglutide group lost a mean of 14.9% of their body weight. Semaglutide also positively affected waist circumference, blood pressure, blood sugar levels, and other health markers. For example, it improved both systolic and diastolic blood pressure. It also positively affects glycated hemoglobin, fasting plasma glucose, and lipid profiles. These effects can reduce the risk of cardiovascular disease or events like heart attack or stroke. In summary, the study found that semaglutide was effective in helping participants lose weight and improving various health parameters, making it a promising treatment for obesity and related health conditions.
-
How does semaglutide work?Semaglutide is a synthetic compound that imitates the effect of the natural hormone GLP-1 in the body. Semaglutide is officially classified as a glucagon-like peptide-1 receptor agonist, and it impacts blood sugar metabolism and calorie intake. After eating a meal, your intestines release a hormone called GLP-1, which signals your pancreas to release more insulin. Insulin is a hormone that plays a crucial role in reducing blood sugar levels by facilitating the entry of glucose (sugar) into cells, where it can be used for energy or stored for later use. GLP-1 is especially important in ensuring that insulin is released at the right times, particularly after meals when blood sugar levels typically rise. GLP-1 also has an impact on the rate at which your stomach empties. When the pancreas releases GLP-1, it helps control the pace at which food moves from the stomach to the small intestine. This action can slow down the absorption of nutrients, including glucose (sugar), from the digestive tract into the bloodstream. Consequently, this prevents rapid spikes in blood sugar levels after meals. Additionally, slower stomach emptying can create a feeling of fullness, reducing overall food intake and contributing to weight management.
-
Does semaglutide cause side effects?Semaglutide has undergone numerous clinical trials to determine its safety and efficacy in treating type 2 diabetes and obesity. The most common side effects of semaglutide use are gastrointestinal issues. These include nausea, vomiting, diarrhea, constipation, gas, and heartburn. These side effects are usually mild. While instances are rare, semaglutide may cause more serious side effects in some patients. These include: Pancreatitis Increased heart rate An increased risk of gallbladder disease Low blood sugar (hypoglycemia) Kidney problems Increased risk of thyroid cancer or tumors Allergic reactions like skin rash, swelling, breathing difficulties
-
How fast does semaglutide work for weight loss?Before starting to take semaglutide treatment, it is important to keep in mind that its results are not immediate, but do work quickly over the course of several months. It is not uncommon to see weight loss as early as one week into treatment, but speeds will vary from person to person. One study has indicated that after 16 weeks of treatment, on average, people lose 5.7% of their body weight and a separate study has shown that after a period of 68 weeks, there is an average of 15% of body weight lost. Factors such as diet, exercise, and overall health will all play a part in how fast desired results from semaglutide treatment take. While attempting to lose weight with semaglutide, it is encouraged to decrease the consumption of foods with copious amounts of sugar and increase the consumption of nutrient-dense foods and foods with protein for the quickest results.
-
How to get the best results with semaglutideWe have seen some fantastic results from patients on our Semaglutide weight loss program. We’re excited to help as many people as possible to achieve a healthier weight as the first step to optimal health and wellness. We also know you may have a lot of questions about this program, including what to do to get the best possible results. We’ve compiled these eight tips to help you maximize your results when using Semaglutide for weight loss. 1. Eat Smaller Portions More Often Semaglutide will make you feel full on far less food, so plan to eat small meals throughout the day. If you eat too much in one sitting, you can end up with nausea, heartburn, or other unpleasant GI issues. And always keep some over-the-counter medicines at hand in case you need them. 2. Concentrate on Eating More Slowly Did you know it takes your brain 15 minutes or more to register that you’ve eaten? That’s why it’s so important to take your time, even with Semaglutide. Concentrate on slowing down and taking a moment between each bite. 3. Avoid Foods That May Cause Side Effects While no food is off-limits when taking Semaglutide, certain foods can also cause side effects. These include fatty foods, processed foods, and foods with added sugar. These can be the toughest for your body to digest — and the most likely to cause nausea while taking Semaglutide. 4. Drink a LOT of Water You know the importance of drinking enough water — it’s vital for all your bodily processes. But it becomes even more important with Semaglutide, as staying hydrated can stave off nausea that some people experience on this medication. Try to get in a minimum of 80 ounces of water a day. 5. Keep Alcohol to a Minimum — or Not at All Alcohol can irritate your stomach while you’re taking Semaglutide. It can also influence your blood sugar levels — which may drop too low when alcohol combines with Semaglutide. Also, when you drink alcohol while taking Semaglutide, you risk developing pancreatitis (although this is rare). 6. Aim to Lose One to Two Pounds MAX Each Week This program isn’t a quick-fix diet — it provides healthy weight loss at a rate of one to two pounds per week. If you lose over three pounds per week (considered rapid weight loss), you may be at risk for developing gallstones. We recommend eating 1200-1500 calories a day. To start, you may want to track your calories on an app to ensure you’re eating enough. 7. Move as Much as You Can Regular exercise is vital for good health, with or without Semaglutide. But getting in more movement while on Semaglutide can help you achieve better results — and keep those results after you’ve lost the weight. The best way to get more movement in is to start walking more. You can even use a step counter on your phone or watch to keep track of how you’re doing. 8. Rotate Where You Inject the Semaglutide Each Week You can inject Semaglutide in three different locations on your body: your thighs, abdomen, and upper arm. These areas ensure you inject the medicine under the skin but far from a vein. It’s important to rotate where you inject each week so you give your skin a chance to heal.
-
How to self administer semaglutideFollow these simple instructions: A subcutaneous (say "sub-kyoo-TAY-nee-us") shot is an injection of medicine under the skin, but not in a muscle. Gather your equipment. This includes your syringe (containing medicine) and an alcohol wipe. Wash your hands with soap and water. Choose a spot on your belly, thigh or back of your arm for the shot. A shot in the belly should be 2 inches away from your belly button. Use alcohol to clean the skin. Let it dry. Remove the cap from the needle. Hold the syringe like a pencil close to the site. Slightly pinch a fold of skin at the spot you chose. Pinch it between the fingers and thumb of one hand. Place the syringe at a 90-degree angle to the shot site. The needle should stand straight up from the skin. Quickly push the needle all the way into the pinched-up fold of skin. Push the plunger of the syringe all the way in. This allows the medicine to go into the fatty tissue. Be sure to hold the skin fold as you give the shot. This will help make sure that you don't inject the medicine into muscle. Take the needle out at the same angle that you inserted it. Let go of the skin fold. If you bleed a little, apply pressure over the shot area with gauze. Dispose of the needle safely. Don't use the same needle more than one time and rotate sites each time.
-
Do I need to complete a telehealth visit?Yes, all clients must speak to a licensed provider through our HIPAA compliant telehealth service.
-
What is Tirzepatide?Compounded Tirzepatide contains the same active ingredient as brand name medications like Zepbound and Mounjaro. Tirzepatide is a weekly injection that can help lower blood glucose (sugar) for people with Type 2 diabetes. Along with diet and exercise, Tirzepatide can lead to significant weight loss — an average of 15% to 20% (34 lbs to 48 lbs). Tirzepatide works by directly activating both GIP and GLP-1 pathways to help regulate blood sugar, suppress appetite, and delay gastric emptying. GIP and GLP-1 are natural hormones responsible for regulating blood sugar levels in response to eating food. This potent dual action is an effective solution for improving health and losing weight.
-
What happens if you take too much semaglutide or tirzepatide?It is important to follow your provider's advice since the dose of semaglutide will be different for different patients. Do not change it unless your provider tells you to do so. The FDA ensures that medications are thoroughly evaluated for efficacy and safety. However, deviating from recommended doses can lead to adverse effects and accidental overdoses.
-
Can I make monthly payments for the 12 week program?Yes you can sign up for automatic monthly payments. Please fill out this form: LINK
-
What are the prices for Semaglutide & Tirzepatide in CAWhat are the prices for Semaglutide & Tirzepatide in CA Semaglutide Prices in California: Month 1 (0.25mg) $250 Month 2 (0.5mg) $250 Month 3 (1.0mg) $250 Month 4 (1.7mg) $250 Month 5 (2.5mg) $299 ~or~ $725 for 12 weeks (Doses 1-3) $25 savings! Tirzepatide Prices in California: Month 1 (2.5mg) $350 Month 2 (5mg) $375 Month 3 (7.5mg) $475 Month 4 (10mg) $500 Month 5 (12.5mg) $525 Month 6 (15mg) $550 ~or~ $1100 for 12 weeks (Doses 1-3)
-
How can I reach Mile High Mobile Wellness?Text: 720-235-8442 Email: contact@milehighmobilewellness.com Mail: 2525 Arapahoe Avenue, Ste E4 #444, Boulder, CO 80302
-
Social MediaFollow us! Instagram @milehighmobilewellness Facebook
-
Are you hiring?We are not hiring at this time. You can send us your resume to keep on file at contact@milehighmobilewellness.com
-
Privacy PolicyPrivacy Policy: Mile High Mobile Wellness DBA Mile High Wellness Last updated: August 9, 2024 PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES IMPORTANT NOTE - Our Notice of Privacy Practices is a separate document that governs how protected health information ("PHI") about you may be used and disclosed in connection with the health care services in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”). Introduction This Privacy Policy (the “Privacy Policy”) describes the types of information Mile High Mobile Wellness and its affiliates may collect from you or that you may provide when you use the milehighmobilewellness.com website (“website”). This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. Use of the Platform is governed by this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of Service. All capitalized terms used in this Privacy Policy, but not defined herein, have the meanings assigned to them in the Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood and agreed to be legally bound by and comply with this Privacy Policy and our Terms of Service. If any term in this Privacy Policy is unacceptable to you, please do not use the Platform or provide any Personal Information. This Privacy Policy may change from time to time and your use of the Platform after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. This Privacy Policy does not apply to information collected by any third-party, including through any application or content (including advertising) that may link to, be embedded on, or otherwise accessible from or on the Platform. Also, you may be subject to different privacy policies or terms of service for other websites or applications. Mile High Mobile Wellness is committed to protecting your privacy. We provide this Privacy Policy to explain the type of information we collect and to inform you of the specific practices and guidelines that protect the security and confidentiality of personal information. Information We Collect About You and How It’s Collected Information About You and Your Health Care Treatment and Payment. We collect several types of information from and about users of our Platform, including: Information by which you may be personally identified, such as name, mailing address, email address, telephone number and account information, postal address, gender, occupation, billing and collection information that you provide to us, information related to your eligibility, or any other information collected on the Platform that is defined as personally identifiable information under applicable law (“Personal Information”). Health-related information, such as clinical history and condition, and any other information exchanged in emails, texts, chats or calls between you and Mile High Mobile Wellness. Information about your Internet connection, the equipment you use to access our Platform, and usage details. Information about you, such as whether you are a current user, your product interests, location or demographics, or information related to your inquiry or request. Any other information we specifically request. We collect this information: Directly from you when you provide it to us. Automatically as you navigate through the Platform (e.g., usage details, IP address, and information collected through cookies, web beacons, and other tracking technologies). From third-parties with whom we work to provide you services, such as physicians, medical professionals, and pharmacies. We may receive certain information about you through companies that provide us with such information as part of their relationship with us, including Meta, Google Analytics, Google Ads, Chargebee, Square, Stripe, and other third-party tools. We may also receive information about you from your social media accounts if you use those accounts to sign-in to your account with us. Information You Give to Us. The information we collect on or through our Platform may include: Information that we collect when you browse our website or download one of our mobile apps. Even without creating an account, we still may collect from you some of the information described in this Section II: INFORMATION WE COLLECT ABOUT YOU AND HOW IT IS COLLECTED Information that you provide on our Platform, including information provided when you sign in or register for an account on the Platform or for services provided by one of our affiliates, or through communications with you through the Platform or as a result of any healthcare services. Information to process or respond to your inquiries related to requests for treatment, payment, customer service; and when you provide feedback on our Platform, including payment processing information that includes billing information, such as a name, address, email address, and payment card information. When you provide or update your payment processing information, we transmit the payment via an encrypted connection to a third-party credit card processor. Mile High Mobile Wellness does not collect or store your full credit card details without your consent. Records and copies of your correspondence (including email addresses) if you contact us, such as when you report an issue with our Platform or other services. Information that you provide for display or posting on the Platform, including information provided in social media and/or testimonials. If you provide a testimonial, your first name will be posted along with the testimonial. Please remember that testimonials are located in the public areas of our Platform. Do not provide information for display or posting on the Platform that you would not want others to save or share. Your search queries on the Platform. As with many other websites and applications, as you navigate through and interact with our Platform, we may use automatic data tracking technologies to collect certain information about your equipment, browsing actions, and patterns, including: Details of your visits to our Platform, including traffic data, location data, logs, language, date and time of access, frequency, and other communication data and the resources that you access and use on the Platform. Information about your computer and Internet connection, including your IP address, operating system, host domain, and browser type. Details of referring websites (URL). We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically includes statistical data and may also include Personal Information. We may also maintain it or associate it with Personal Information you provide to us or that we collect in other ways or receive from third parties. It helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to: Estimate how individuals access and use our Platform. Store information about your preferences. Speed up your searches. Recognize you when you return to our Platform. As with many other websites and applications, our Platform may use “cookies” or other data tracking technologies (collectively “cookies”) to help us deliver content specific to your interests, to process your requests, and/or to analyze your visiting patterns. We may collect the following types of information about your visit including: the domain from which you access the Internet; IP address; operating system and information about the device or browser used when visiting the Platform; date and time of your visit; content you visited; general location; and website (such as google.com or bing.com) and website referral source (such as email notice or social media site) that connected you to the Platform. Our Platform uses two types of cookies: single-session (temporary) and multi-session (persistent). Temporary cookies last only as long as your web browser is open, and are used for technical purposes such as enabling better navigation through our Platform. Once you close your browser, the cookie disappears. Persistent cookies are stored on your computer for longer periods and are used for purposes including tracking the number of unique visitors to our Platform and information such as the number of views a page gets, how much time a user spends on a page, and other pertinent web statistics. Cookies, by themselves, will not be used by Mile High Mobile Wellness to disclose your individual identity. This information identifies your browser to our servers when you use the Platform. We also use different types of first- and third-party cookies on the Platform. For example, we use cookies to track user trends and patterns. This helps us better understand and improve areas of the Platform that our users find valuable. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your browser’s use of our Platform with our social media, advertising and analytics partners. We use the information from cookies to provide services better tailored to our users’ needs. Meta Platforms. We use Meta Platforms (including, Facebook and Instagram) (collectively, “Meta”), a web analytics and advertising service provided by Meta on our Site. With its help, we and our customers can keep track of what users do after they see or click on a Meta advertisement, keep track of users who access our Site or advertisements from different devices, and better provide advertisements to our target audiences. The data from Meta is also saved and processed by Meta. Meta can connect this data with your Facebook or Instagram account and use it for its own and others advertising purposes, in accordance with Meta’s Data Policy which can be found at, https://www.facebook.com/about/privacy/. Please click here if you would like to withdraw your consent for use of your data with Meta. Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to collect certain information relating to your use of our Site. Google Analytics uses cookies, to help our Site analyze how users use our Site. You can find out more about how Google uses data by visiting “How Google Uses Data When You Use Our Partners’ Sites or Apps” located at www.google.com/policies/privacy/partners/. For more information, please visit Google and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. Google Ads. Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Ads Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) for your web browser. Google Ads Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en. Microsoft Bing Ads. Our Site uses Bing Ads technology to collect and store data that is used to track user activity on our Site. On our Site Bing UET tag is integrated. This service enables us to track user activity on our Site when it has reached our Site via advertisements from Bing Ads. If the page visitor reaches our Site via such an ad, a cookie is set on their computer. This cookie enables us to track, among other things, the length of time spent on our Site, which areas of the Site were accessed, and which advertisements reached our Site. The collection of the data generated by the cookie and related to the use of our Site, as well as the processing of this data, can be prevented by deactivating the cookie settings in your browser. In addition, based on the user’s preferences, Microsoft may be able to track usage behavior across multiple electronic devices through cross-device tracking, enabling it to display personalized advertising on or in Microsoft websites and apps. This behavior can be disabled by the site visitor at https://choice.microsoft.com/en-us/opt-out. For more information on Bing analytics services, visit the Bing Ads Website. For more information about privacy at Microsoft and Bing, see the Microsoft Privacy Bing Ads Website Policy. Stripe. We use Stripe as our payment processor. In order to allow Stripe to function properly, a cookie is stored on your browser, which assists Stripe in detecting and preventing fraud. These are considered session cookies and typically only remain on your browser for 24 hours. For more information on Stripe, please visit their privacy policy at https://stripe.com/au/privacy. Square. We use Square as our payment processor. In order to allow Stripe to function properly, a cookie is stored on your browser, which assists Stripe in detecting and preventing fraud. These are considered session cookies and typically only remain on your browser for 24 hours. For more information on Stripe, please visit their privacy policy at https://squareup.com/us/en/legal/general/privacy . Other Third-Party Tools. We use other third party tools that allow us to track the performance of our Site. These tools provide us with information about errors, app and website performance, and other technical details we may use to improve our Site and/or our Service. Advertising: We may use data about how you browse and shop in order to show you ads for Mile High Mobile Wellness or our advertising partners that are relevant to your interests. We may use cookies and other information to provide relevant interest-based advertising to you, and ad networks to which we belong may use your browsing activity across participating websites to show you interest-based advertisements on those websites. Interest-based ads are ads presented to you based on your browsing behavior to provide you with ads more tailored to your interests. These interest-based ads may be presented to you while you are browsing our Platform or third-party sites not owned by Mile High Mobile Wellness. Currently, we do not recognize if your browser sends a “do not track” signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads. If you would like more information about these practices, please click, https://optout.aboutads.info/#!/. We may also collect data by using “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “pixel tags”) that allow us to know when you visit our Platform. Through pixel tags, we collect non-Personal Information or aggregate information that can be used to enhance your online experience and understand traffic patterns. Information We Receive From Other Sources. This is information we receive about you if you use any of the other websites we operate or other services we provide. We sometimes work with third parties and they sometimes provide information about you. We obtain information from such third-parties with whom we work to provide you with certain services (including, for example, sub-contractors, analytics providers, advertising networks, and search information providers, or third parties who share your information to provide health care services to you, such as a medical provider including your information when they message or communicate with other medical providers or Mile High Mobile Wellness). In addition, we may use third-party providers to serve or track interactions on other websites. You may link to or access our Platform using other third-party websites. Use of such third-party websites is subject to the terms of service and privacy policies of those third parties. Mile High Mobile Wellness does not control the use of third-party technology or the resulting information and is not responsible for any actions or policies of such third parties. Where permitted by applicable law, we may also receive Personal Information about you from third-party sources (e.g., lead generators) to determine whether a Mile High Mobile Wellness product or service is right for you and to send promotional emails to customers and prospective customers. We may combine information we receive from other sources with information you give to us and information we collect about you. Depending on the types of information received, we will use the information received from other sources or the combined information for the purposes described in Section III: HOW WE USE YOUR INFORMATION. How We Use Your Information. We may use information collected about you, including Personal Information, in the following ways: To complete any registration or other transactions or actions you request online, such as payment processing, including determining eligibility, use, and other benefits. For treatment, payment, or healthcare operational purposes. To communicate with you about our healthcare services and information, products, and services that you request from us (which may include telephone, voicemail, email, SMS/text messages, or notifications within the Platform). To contact you if you receive healthcare services resulting from your use of the Platform. To administer your account, including processing your payments and fulfilling your orders if you receive healthcare services resulting from your use of the Platform. To operate the Platform and perform any services associated with the Platform, including providing you with technical support and to improve the Platform and our products and services. To provide you with information that you have requested or to respond to your inquiries. To create de-identified information that cannot be used to personally identify you, such as aggregate statistics relating to the use of our service. To measure or understand the effectiveness of communications (including advertising) that we send to you and others, and to deliver relevant communications to you and to provide you with communications from Adonis, surveys, newsletters, and other information. To better understand our audience. To enhance the safety and security or performance of our products and services. This includes verifying your identity, preventing or detecting fraud or other unauthorized or illegal activities. To design, develop, and communicate with you about our features, products, and services, or, subject to any consents or authorizations that are required by applicable law, those of our subsidiaries, affiliates, and parent companies and any of their related businesses and those of our third-party partners. To notify you about changes to our services or the Platform. To enforce this Privacy Policy and any other terms that you have agreed to, including to protect the rights, property, or safety of us or any other person, or the copyright-protected content of the Platform. For any purpose where you have given your consent (where legally required). To comply with applicable federal, state, and other laws and regulations. Disclosure of Your Information. We may disclose Personal Information that we collect or you provide as described in this Privacy Policy as follows: For treatment, payment, or healthcare operations purposes. To anyone authorized under this Privacy Policy or pursuant to any other consent or authorization that you may provide. To service providers that assist us in the maintenance, improvement, and optimization of our Platform, such as service providers that help us run and maintain the technology and security infrastructure that support our Platform or that provide services such as email delivery, auditing, and similar services. To medical providers, including without limitation, physicians, healthcare facilities and organizations, pharmacies, and laboratories that provide any services to you, including medical providers with whom you communicate and/or medical providers who review your information in providing healthcare services to you. You acknowledge and agree that when medical providers provide services to you, the medical providers and all personnel of their professional entities may see any information you provide. To Mile High Mobile Wellness and its affiliated professional entities’ employees, or other third-parties who provide services to Mile High Mobile Wellness or an affiliated professional entity. To our affiliates and their employees, including for the purpose of posting information or notifications about healthcare services in your account. To fulfill the purpose for which you provide it. For example, if you sign up for certain services, we may share your information in order to provide those services. To third-party credit card processors via an encrypted connection so that they can process any payments by you. To any third-parties we believe necessary or appropriate to comply with applicable laws. To entities that assist us with marketing and advertising. For any other purpose disclosed by us when you provide the information or with your consent. If we are under a duty to disclose or share your Personal Information in order to comply with applicable law. If we are under a duty to disclose or share your Personal Information to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of Mile High Mobile Wellness, our customers, or others. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. With respect to de-identified information, for any purpose without restriction. In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third-parties information concerning your relationship with us, including, without limitation, Personal Information that you provide and other information concerning your relationship with us. For any purpose related to our use of information as set forth in Section III: HOW WE USE YOUR INFORMATION. Options About How We Use And Disclose Your Information. We strive to provide you with options regarding the Personal Information you provide to us. We have created mechanisms to provide you with control over your information: Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Platform may then be inaccessible or may not function properly. Do Not Track. We do not currently respond to “do not track” signals. Promotional Offers from Mile High Mobile Wellness, its affiliates, or third-party partners. If you do not wish to have your contact information used by Adonis to promote our own products or services, you can unsubscribe by sending a message to contact@milehighmobilewellness.com . If you are receiving email from Mile High Mobile Wellness or from one of our third-party partners, but do not have an account with us, you can unsubscribe at the bottom of the email. If you are not able to unsubscribe online through one of those methods, please contact us and we can handle your request. You can also always exercise your right to ask us not to process your Personal Information for marketing purposes by contacting us at the address Contact Information. If we have sent you a promotional email, you may unsubscribe by clicking in the unsubscribe link in the bottom of the email. Mobile Alerts. By providing your mobile number to us, you agree to be contacted by or on behalf of Mile High Mobile Wellness and its affiliates, including our medical organizations, at the mobile number you have provided, including via phone call or text message, to receive transactional communications relating to the Platform or services we provide, and you recognize and acknowledge that text messaging is an inherently less secure method of communication and agree to receive text messages regardless of the level of security associated with them. Message and data rates may apply. For help regarding the communications we exchange with you using your phone number, reach our customer care center at 720-235-8442 or contact@milehighmobilewellness.com. SMS Marketing. By consenting to receive marketing text messages, which are subject to separate consent terms, you consent to receive recurring marketing text messages, which may relate to your health consultation and treatment that you receive through Mile High Mobile Wellness. Social Media Account Sign On. To the extent that you choose to use a social media account application (such as Google, Facebook, or Apple) to create your online account on the Site or otherwise sign into the Site, you understand that if another person has access to your social media account, they will also have access to your account on the Site. That means that another person could access any personal information contained on the Site. It’s your decision about whether to give another person access to your social media account and whether to use that account to sign on to the Site. Additionally, if you use a social media account application to sign into the Site, you understand that the social media account application may send information from your social media account to Mile High Mobile Wellness. Data Security. We have implemented measures designed to reasonably secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. The information you share in public areas may be viewed by any user of the Platform. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Platform; any transmission is at your own risk. When you use our Platform there is a risk that your PHI will be stored unencrypted on your mobile device. We take a variety of technical safeguards to make sure that your PHI does not leak onto your mobile device but we cannot guarantee that these safeguards work. Third-Party Platforms Our Platform may contain links or references to other websites outside of our control. Please be aware that this Privacy Policy does not apply to third-party websites. Adonis encourages you to read the privacy statements and terms of service of linked or referenced websites you enter. These third-party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data or solicit Personal Information. MILE HIGH MOBILE WELLNESS DOES NOT CONTROL AND IS NOT RESPONSIBLE FOR WHAT THIRD-PARTIES DO IN CONNECTION WITH THEIR WEBSITES, OR HOW THEY HANDLE YOUR PERSONAL INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT THE PRIVACY POLICIES POSTED ON EACH THIRD-PARTY WEBSITE FOR FURTHER INFORMATION. No Services To Persons Under The Age of 18. Mile High Mobile Wellness does not knowingly provide services to minors under 18 Personal Information Disclosures. In the last twelve (12) months, we have collected the following categories of Personal Information about you: Identifiers (e.g., name, mailing address, email address, and telephone number, as well as unique identifiers such as your IP address, cookies or similar data) Characteristics of protected classifications under California or Federal law (e.g., your gender or age) Internet or Other Electronic Network Activity Information (e.g., browsing history, activity, and service pages visited to help you get started, and information regarding your interactions with our Platform) Geolocation Data Professional or employment-related information (e.g., your occupation) Audio, electronic or similar information when you contact our customer care center by phone Inferences drawn from the information identified above We collect this Personal Information directly from you when you provide it to us; automatically as you navigate through the Platform; or from third party sources to help us determine whether a Mile High Mobile Wellness product or service is right for you and to send promotional emails and/or text messages to customers and prospective customers. For more information about the sources from which we collect your Personal Information, please see Section II: INFORMATION WE COLLECT ABOUT YOU AND HOW IT IS COLLECTED above. We collect and use your Personal Information for our own operational purposes to provide services to you; audit interactions on the Platform; secure our Platform and detect, protect, and investigate against security incidents; or improve our Platform (e.g., identify bugs, repair errors, and ensure that services function as intended). For more information about the purposes for which we use your Personal Information, please see Section III: HOW WE USE YOUR INFORMATION above. The Personal Information we disclose is described in Section IV: DISCLOSURE OF YOUR INFORMATION above. In the last twelve (12) months, we have disclosed certain information to third parties (such as our service providers) as set out below for a business or operational purpose: Categories of Personal Information & Categories of Third-Parties Identifiers (e.g., such as your email address, IP address, account login information, cookies or similar data) Service providers who provide professional or technical support functions; Professional service organizations; Analytics providers for our Platform. Internet or other similar network activity (e.g., browsing history, activity, and service pages visited to help you get started, search history, and information regarding your interactions with our Platform) Service providers who provide professional or technical support functions; Analytics providers for our Platform. Geolocation data Service providers who provide professional or technical support functions; Analytics providers for our Platform. Like many organizations, we engage third-parties to help deliver interest-based advertisements to you and may make use of third-party tracking technologies or other online marketing services. In doing so, we may make available or transfer your Personal Information (e.g., Identifiers such as your IP address, Geolocation data, and Internet or other similar network activity) to third-parties, such as advertising agencies, advertising services, analytics providers, sponsored content providers, social media platforms, and other similar technology companies. IV. How to Exercise Your Privacy Rights For “Right to Know” and “Right to Deletion” requests, visit and complete a request by writing to the Compliance Officer by writing to contact@milehighmobilewellness.com . We must verify your identity or authority to make the request and confirm the Personal Information relates to you, or others. To do so, we collect your name, e-mail address, phone number to verify your identity. We also may contact you by e-mail or by telephone to verify your identity and ask you additional questions so that we can match your identity with the data we have about you. In some instances, we may ask you to declare under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. Revisions to Our Privacy Policy We reserve the right to change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page. The date this Privacy Policy was last modified is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically monitoring and reviewing any updates to this Privacy Policy. Your continued use of our Platform after such amendments will be deemed your acknowledgement of these changes to this Privacy Policy. Contact Information If you have any questions or comments about this Privacy Policy and our privacy practices, please message us through the Platform or contact us at: Privacy Officer contact@milehighmobilewellness.com ATTN: Privacy Officer 720-235-8442
-
Notice of Privacy PracticesNotice of Privacy Practices Mile High Mobile Wellness DBA Mile High Wellness Last updated: August 9, 2024 THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. Who We Are This Notice of Privacy Practices (“Notice”) describes the privacy practices of Mile High Mobile Wellness and its affiliates, including certain affiliated professional entities. Our Privacy Obligations We are required by law to maintain the privacy of your health information (“Protected Health Information” or “PHI”) and to provide you with this Notice of our legal duties and privacy practices with respect to your PHI. We are also obligated to notify you following a Breach of unsecured PHI. When we use or disclose your PHI, we are required to abide by the terms of this Notice (or other notice in effect at the time of the use or disclosure). Permissible Uses and Disclosures Without Your Written Authorization In certain situations, which we describe in Section IV below, we must obtain your written authorization in order to use and/or disclose your PHI. We do not need any type of authorization, however, for the following uses and disclosures: Uses and Disclosures For Treatment, Payment and Health Care Operations. We may use and disclose PHI, but not your “Highly Confidential Information” (defined in Section IV.B below), in order to treat you, obtain payment for services provided to you, and conduct our “Healthcare Operations” as detailed below: Treatment. We may use and disclose your PHI to provide treatment, for example, to diagnose and treat your injury or illness. We may also disclose PHI to other health care providers involved in your treatment. Payment. In most cases, we may use and disclose your PHI to obtain payment for services that we provide to you. Healthcare Operations. We may use and disclose your PHI for our healthcare operations which include internal administration and planning and various activities that improve the quality and cost effectiveness of the care that we deliver to you. For example, we may use PHI to evaluate the quality and competence of our physicians and other health care practitioners. We may also disclose PHI in order to resolve any complaints you may have. We may also disclose PHI to your other healthcare providers when such PHI is required for them to treat you, receive payment for services they render to you, or conduct certain healthcare operations, such as quality assessment and improvement activities, reviewing the quality and competence of healthcare professionals, or for health care fraud and abuse detection or compliance. Disclosure to Relatives, Close Friends and Other Caregivers. We may use or disclose your PHI to a family member, other relative, a close personal friend, or any other person identified by you when you are present for, or otherwise available prior to the disclosure, if we (1) obtain your agreement; (2) provide you with the opportunity to object to the disclosure and you do not object; or (3) reasonably infer that you do not object to the disclosure. If you are not present, or the opportunity to agree or object to a use or disclosure cannot practically be provided because of your incapacity or an emergency circumstance, we may exercise our professional judgment to determine whether a disclosure is in your best interests. If we disclose information to a family member, other relative or a close personal friend, we would disclose only information that we believe is directly relevant to the person’s involvement with your health care or payment related to your health care. We may also disclose your PHI in order to notify (or assist in notifying) such persons of your location, general condition, or death. Public Health Activities. We may disclose your PHI for the following public health activities: (1) to report health information to public health authorities for the purpose of preventing or controlling disease, injury or disability; (2) to report child abuse and neglect to public health authorities or other government authorities authorized by law to receive such reports; (3) to report information about products and services under the jurisdiction of the U.S. Food and Drug Administration; (4) to alert a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading a disease or condition; and (5) to report information to your employer as required under laws addressing work-related illnesses and injuries or workplace medical surveillance. Victims of Abuse, Neglect or Domestic Violence. If we reasonably believe you are a victim of abuse, neglect or domestic violence, we may disclose your PHI to a governmental authority, including a social service or protective services agency, authorized by law to receive reports of such abuse, neglect, or domestic violence. Health Oversight Activities. We may disclose your PHI to a health oversight agency that oversees the health care system and is charged with responsibility for ensuring compliance with the rules of government health programs, such as Medicare or Medicaid. Judicial and Administrative Proceedings. We may disclose your PHI in the course of a judicial or administrative proceeding in response to a legal order or other lawful process. Law Enforcement Officers. We may disclose your PHI to the police or other law enforcement officials as required or permitted by law or in compliance with a court order or a grand jury or administrative subpoena. Decedents. We may disclose your PHI to a coroner, medical examiner, or funeral director as authorized by law. Research. We may use or disclose your PHI without your consent or authorization if an Institutional Review Board or Privacy Board approves a waiver of authorization for disclosure. Health or Safety. We may use or disclose your PHI to prevent or lessen a serious and imminent threat to a person’s or the public’s health or safety. Specialized Government Functions. We may use and disclose your PHI to units of the government with special functions, such as the U.S. military or the U.S. Department of State under certain circumstances. Workers’ Compensation. We may disclose your PHI as authorized by and to the extent necessary to comply with state law relating to workers’ compensation or other similar programs. As Required By Law. We may use and disclose your PHI when required to do so by any other law not already referred to in the preceding categories. Uses and Disclosures Requiring Your Written Authorization Use or Disclosure with Your Authorization. We must obtain your written authorization for uses and disclosures of PHI for marketing purposes and disclosures that constitute the sale of PHI. Additionally, other uses and disclosures of PHI not described in this Notice will be made only when you give us your written permission on an authorization form (“Your Authorization”). For instance, you will need to complete and sign an authorization form before we can send your PHI to your life insurance company or to the attorney representing the other party in a lawsuit in which you are involved. Uses and Disclosures of Your Highly Confidential Information. Federal and state law requires special privacy protections for certain highly confidential information about you (“Highly Confidential Information”). This Highly Confidential Information may include the subset of your PHI that: (1) is about mental health and developmental disabilities services; (2) is about alcohol and drug abuse prevention, treatment and referral; (3) is about HIV/AIDS testing, diagnosis or treatment; (4) is about sexually-transmitted disease(s); (5) is about genetic testing; (6) is about child abuse and neglect; (7) is about domestic abuse of an adult with a disability; or (8) is about sexual assault. In order for us to disclose your Highly Confidential Information for a purpose other than those permitted by law, we must have Your Authorization. Revocation of Your Authorization. You may withdraw (revoke) your Authorization, or any written authorization, regarding your Highly Confidential Information (except to the extent that we have taken action in reliance upon it) by delivering a written statement to the Privacy Officer identified below. A form of written revocation is available upon request from the Privacy Officer. Your Rights Regarding Your Protected Health Information For Further Information and Complaints. If you would like more information about your privacy rights, if you are concerned that we have violated your privacy rights, or if you disagree with a decision that we made about access to your PHI, you may contact our Compliance and Privacy Officer. Also, you may make a complaint by calling us at 720-235-8442. You may also file written complaints with the Director, Office for Civil Rights of the U.S. Department of Health and Human Services. Upon request, the Compliance and Privacy Officer will provide you with the correct address for the Director. We will not retaliate against you if you file a complaint with us or the Director. Right to Request Additional Restrictions. You have the right to request a restriction on the uses and disclosures of your PHI (1) for treatment, payment and health care operations purposes, and (2) to individuals (such as a family member, other relative, close personal friend or any other person identified by you) involved in your care or with payment related to your care. For example, you have the right to request that we not disclose your PHI to a health plan for payment or healthcare operations purposes, if that PHI pertains solely to a health care item or service for which we have been involved and which has been paid out of pocket in full. Unless otherwise required by law, we are required to comply with your request for this type of restriction. For all other requests for restrictions on use and disclosures of your PHI, we are not required to agree to your request, but will attempt to accommodate reasonable requests when appropriate. If you wish to request additional restrictions, please obtain a request form from and return the form to our Compliance and Privacy Officer. We will subsequently respond to your request with a written response. Right to Receive Confidential Communications. You may request, and we will accommodate, any reasonable written request for you to receive your PHI by alternative means of communication or at alternative locations. Right to Inspect and Copy Your Health Information. You may request access to your medical record file and billing records maintained by us in order to inspect and request copies of the records. Under limited circumstances, we may deny you access to a portion of your records. If you would like to access your records, please request a Release of Information Form from the Privacy Officer and submit the completed form to contact@milehighmobilewellness.com. If you request copies, we will charge you a cost-based fee that includes (1) labor for copying the PHI; (2) supplies for creating the paper copy or electronic media if you request an electronic copy on portable media; (3) our postage costs, if you request that we mail the copies to you; and (4) if you agree in advance, the cost of preparing an explanation or summary of the PHI. Right to Request to Amend Your Records. You have the right to request that we amend PHI maintained in your medical record file or billing records. If you desire to amend your records, please obtain an Amendment Request Form from the Compliance and Privacy Officer and submit the completed form to contact@milehighmobilewellness.com. We will comply with your request unless we believe that the information that would be amended is accurate and complete or other special circumstances apply. Right to Receive An Accounting of Disclosures. Upon request, you may obtain an accounting of certain disclosures of your PHI made by us during any period of time prior to the date of your request provided such period does not exceed six years. If you request an accounting more than once during a twelve (12) month period, we will charge you a reasonable fee for additional accountings of disclosure, and will inform you in advance of any fee to provide you with an opportunity to withdraw or modify the request. Right to Receive A Copy of this Notice. Upon request, you may obtain a copy of this Notice, either by email or in paper format. Please submit your request to: Mile High Mobile Wellness ATTN: Privacy Officer Mail: 2525 Arapahoe Avenue, Ste E4 #444, Boulder, CO 80302 Email: contact@milehighmobilewellness.com Effective Date and Duration of This Notice Effective Date. This Notice is effective on August 9, 2024 Right to Change Terms of this Notice. We may change the terms of this Notice at any time. If we change this Notice, we may make the new notice terms effective for all Protected Health Information that we maintain, including any information created or received prior to issuing the new notice. If we change this Notice, we will post the new notice on our website. You also may obtain any new notice by contact@milehighmobilewellness.com Contact Information If you have any questions or comments about this Privacy Policy and our privacy practices, please message us through the Platform or contact us at: Privacy Officer contact@milehighmobilewellness.com ATTN: Privacy Officer 720-235-8442
-
Who are Mile High Mobile Wellness's partner pharmacies and providers?Mile High Mobile Wellness has partnered with US based compounding pharmacies that have been designated by the FDA as 503A compounding pharmacies. These pharmacies are required by state boards of pharmacy to comply with USP (United States Pharmacopeia) and other guidelines. 503A compounding pharmacies are also required to use ingredients from FDA-licensed facilities and they cannot dispense medication without a prescription from a licensed healthcare professional. In addition, our pharmacies are licensed in any state in which we serve. Southend Pharmacy is located at 415 Westheimer Rd. Ste 103 Houston, TX 77006 855-414-5356 info@southendpharmacystore.com Strive Pharmacy is located at 1275 E Baseline Rd #104, Gilbert, AZ 85233 480-626-4366 Info@strivepharmacy.com Mile High Mobile Wellness has also partnered with Bask Health to provide licensed telehealth services to our patients. Bask health offers communication with patients through their secure portal. Bask Health Inc is located at 555 Madison Avenue, Suite 1202, New York, NY 10022 929-441-6300 care@bask.health
bottom of page